Refund policy

Last Updated: October 22, 2025

At Shaan Fabrics, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 14-day return policy under the terms outlined below.

1. Return Eligibility

You may request a return within 14 days of receiving your order.

To qualify for a return:

The item must be unused, unwashed, and unworn.
Original tags and packaging must be intact.
The product must be in the same condition as received.

Items returned after 14 days will not be accepted.

2. Non-Returnable Items

Returns are not accepted for:

Sale or clearance items.
Customized or personalized products.
Products damaged due to customer misuse.
Gift cards.

3. How to Request a Return

To initiate a return, email us at Info.shaanfabrics@gmail.com with:

Order number
Reason for return
Photos (if the item is damaged or incorrect)

Our customer support team will provide further instructions.

4. Refund Process

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.

Approved refunds are processed within 7–10 business days through the original payment method.

Shipping charges are non-refundable unless the return is due to our error.

5. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Once verified, we will arrange a replacement or issue a full refund at no additional cost.

6. Policy Updates

We reserve the right to modify this policy at any time. Any updates will be posted on this page.

Contact Us

Shaan Fabrics

Email: Info.shaanfabrics@gmail.com

Address: Block A, Nazimabad, Faisalabad, Pakistan